White Paper:  Building an Army of Engaged BCM Planners


The Challenge: Building Engagement

Each department in eBay has an employee who is designated as the recovery planner.  It is their responsibility to complete planning for their department and then to manage that plan during a crisis.  In the event of a disaster,  this  team is the backbone of a recovery program.  eBay's risk management leadership realized that there was little to no “Engagement”  with the department designees.

With this white paper you will better understand three approaches to building team engagement, including:

  • Fear
  • Framework
  • Reinforce & Support

Learn how the risk management team at eBay uncovered the root causes of lack of engagement & determines the best approach to motivate the team for a successful company wide business continuity management (BCM) planning project.